International Business Skills

International Business Skills International Business Skills In modern business, what makes some people more successful than others and more valuable to the company is not only their knowledge in the field but most importantly their competence in using certain soft skills. These skills can be developed and learnt so as to facilitate an organization to thrive towards success but also to enhance personal characteristics and capabilities of people. The module in International Business Skills has given me the opportunity to develop skills I already had so as to enable me succeed in my future career but also in my academic performance. The eight topics studied are complementary to each other and have therefore provided a solid foundation for development. This learning log introduces the topics by stating how they are relevant to international business; it then emphasises how the seminars have been beneficial to me and how I will be able to develop and apply the skills I have acquired during the sessions. Emotional Intelligence Over the past years, corporations have started to look for more varied qualities in the people they employ. Emotional intelligence is important as it is relevant in people working at different parts of international business such as in management development, recruitment interviewing and selection, customer relations and service. It provides a way of understanding and assessing people thus it is vital where it concerns human resources. Reflecting on the seminar, I believe that I can now separate between two main areas of competencies. On the one hand there is a personal aspect, which requires competencies such as self-awareness, self-regulation and motivation. On the other hand, there is a social aspect, which concerns bringing humanity and compassion at work by conveying empathy. Learning how to manage both personal and social capabilities will help me become more successful in my work but also in my everyday life. Being a very emotional person, I have sometimes found that my emotions keep me back from my work when faced with certain challengers who affect me emotionally. The seminar has taught me how to manage my emotions and motivate myself, be more adaptable but most importantly on how to suspend judgment, be optimistic and try to find ways in bettering myself and becoming successful. I have learned above all to understand myself and then understand others and their feelings. As emotional intelligence is vital in developing many skills such as networking, teamwork or leadership I had the opportunity to put into practice what I have learned. In teamwork, I was able to show self-awareness by assessing my behaviour and how this would affect others, and then by exercising self-management by being adaptable, optimistic and having emotional self-control. By showing social awareness I was able to meet my teams needs and also understand their emotions and their perspective. Learning about emotional intelligence will help me when it comes in employment opportunities. For example if I establish good rapport and a strong relationship with my manager and show him that I do not only have good training or expertise in my domain but I can also handle myself as well as others, then this will increase my opportunities of getting promoted to higher levels in the company. Cross-cultural teamwork Working in teams has proven to be essential in contemporary business due to increased competition in the global arena. In the module â€Å"Issues in Management† I have learned that especially in knowledge based businesses, the collective practice of people on a certain task has demonstrated better outcomes than individual work since with the interaction of people there is better exchange of knowledge and efficiency in task completion. However, in cross-cultural teams certain barriers such as language, clash of personalities, cultural backgrounds or different ways of approaching problems may restrict members in integrating in a team. Dealing with different people from diverse backgrounds and cultures may cause problems but the need to work collectively for the achievement of the same task can make people come together and bring about compromising for the mutual benefit of the group. The cross-cultural teamwork seminar has proven to be vital for my understanding of how teams are formed, how they function and the different stages of team development they undergo. The four stages of team development provided insight to the common traits of relationship building I had observed in previous teamwork. Learning about the storming stage gave me confidence to confront uncooperative behaviour in a positive way by trying to bring balance and harmony in the team so as the team will undergo successful development. My personal academic experience always had to deal with teamwork. Throughout the years I had noticed that in a team each person would always take up a role, for example that of a decision-maker or an implementer. Learning about Belbins team roles validated my observations by illustrating how each member contributes to a team through certain roles they adopt. This has helped me in dealing with my â€Å"Issues in Management† assignment where each team member was assigned a particular task based on his/her abilities. Moreover, through the Belbins Self- Perception Inventory I had the chance to assess my â€Å"best team roles† and as a result raise my awareness of the informal roles I adopt within a team and how they might be valued by other team members. This gave me an explanation as to how I contribute in a team and why I react in specific ways, especially in situations where there are no effective leaders in the team and I automatically take initiative. It is indubitable that the knowledge I have acquired through this seminar will help me in my next teamwork assignment since above all I now know myself better but I am also more aware of others. After working with a multicultural team in the practical exercises I now have a better understanding of the different particularities of each culture. I have also learnt to adjust my behaviour so as to facilitate the smooth collaboration towards the successful completion of a task through effective team working. Therefore, I will be able to overcome any difficulties that may arise with ease when working in an international business environment which will involve interacting and working with people from different cultures. As a result, this practical session gave me the opportunity to put theory into practice by being conscious of my behaviour and the different development stages we underwent as a team. Cross-Cultural leadership In international business working with and leading groups of people from different cultures is common in multinational projects. For me, being an effective leader means directing successfully the people you work with by the means of motivation towards the accomplishment of a mission. Knowing how to do things right is what characterises a leader and having the capability to be both an effective manager and leader in a business will undeniably lead a business towards success. The importance of emotional intelligence in successful leadership cannot be refuted since leaders have to deal with other people and relationships. As a result, effective leaders primarily need to have self-awareness and self regulation in order to be able to lead a group of people. The seminar taught me that the key to earning someones trust and to building a relationship with a team is to show empathy and to understand their emotions. This knowledge will facilitate me as a leader in managing relationships effectively and in implementing change where needed. Leading a multicultural team is not an easy task. I came to know this when working with a multicultural team this year. After the seminar, I realised the mistakes I had made and how I had been sending across the wrong messages to them unintentionally. Even though I tried to communicate with respect, the fact that I was not flexible in my way of working to fit in with their culture preferences created stress and panic in the team. They felt under pressure and that they could not work by the hectic working plan that I had set. After the seminar I had the chance to remedy my actions by recognising that my own perceptions and opinions may not be shared by others but also made me realise how differently some cultures might perceive power and leadership. I therefore became less assertive and I motivated them to co-operate and show commitment by satisfying their psychological needs. I achieved this by giving them more responsibility and by letting them make choices more often. I then showed my appreciation and recognised the significance of their work. In the future I will aim to strengthen my emotional leadership by being conscious of the particularities found in other people and also by constantly practicing and gathering feedback from peers. In this way I will be able to identify my strengths and weaknesses and try new ways to improve myself. I will then be able to correct my mistakes on the spot so as to become an effective leader. Win-Win Negotiations Negotiations are considered to be an integral part of our everyday lives, particularly of our jobs. It is a skill that everyone may possess to some degree, however, it is essential to develop and cultivate this skill through learning and practice. In business, negotiation skills are constantly tested through completing contracts, sales, team building but also negotiating on salary issues. Win-Win negotiations refer to both parties emerging as winners from their negotiation. Therefore, knowing how to persuade but also please the other party is essential for a successful and rigid negotiation process. The seminar has been vital in improving my negotiation skills by teaching me what makes a good negotiator. It has helped me correct my biggest mistake by emphasising that an effective negotiator does not only think of what he wants out of the negotiation but is also capable of identifying the needs of the other party. Learning how to use specific tactics but also being able to change them in order to facilitate the negotiation process has been the main competence I have gained. This has reinforced my creativity as well since finding different methods of negotiation and possible solution requires creative thinking in order to produce unique ways of persuading. My creativity was put into practice during the case study exercise when I had to make a decision which would result in mutual benefit and when I had to find different methods of solving the problems raised. In summary, the further development of this skill will help me gain lifelong success in my life and career in business. I will be able to apply my negotiation and communication skills when having to influence people with regard to salaries and contracts or be able to increase the sales and profit of the company. My learning will be supported through further developing my negotiation skills when working in teams in my academic work. When working in such an environment I will implement and develop a plan with possible scenarios that could be followed to reach my objectives and at the same time satisfy the others needs. As a result, my skills will be strengthened to such a degree that in the future I will understand my opponents position ahead of time and be able to use different tactics to reach my goals. Numerical Skills One of the reasons people go into business is to make money hence when working in a business environment, you are bound to come across numbers at some point; that may be the profits of the company, balance sheets, interest rates or exchange rates. Having only a literature background, I have not had much exposure to numbers. My numerical skills have been fairly poor since the last time I had to do work with numbers was in high school. Undeniably, I could not build on any skills I previously had or on any knowledge since this was completely new to me. However, the two sessions of Financial Mathematics have proved to be of valuable importance since I have now developed some abilities in calculating basic financial mathematics equations which will be necessary in my future career. The exercises we had to complete have given me the ability to apply and use numerical skills within a business context. I can now do exchange rate calculations which will be vital when working in an international business environment which might involve transactions between different companies across different countries using various currencies. This session has prepared me to interpret business information with ease since I am now familiar with the diff erent terminology and with the different formulas needed to calculate potential investments. Moreover, this session has complimented on the theory of finance which was taught in Issues in Management. My interaction with numbers has made me more confident since I now feel that I can manage basic financial numerical exercises which I will come across in my future career in business. As a result, I will be able to support and keep developing my learning by interpreting the Markets Data column in the Financial Times which will also keep me up to date with the world economy and finance. Networking Networking is considered to be an essential way of creating contacts and connecting with people in order to share information and build a mutually beneficial relationship. Working in a business will require networking skills since employees may have to attend conferences, seminars or even some social events where making good personal contacts is essential in building the business. As an extrovert and a social person, I have never faced any particular problems when interacting with people. I have always found it easy to talk to people that I have never met before. Nevertheless, the seminar on networking has helped me improve the communication skills I already have by emphasising the importance of body language and outlining the ways we can establish non-verbal rapport. I have learned to use small actions that we make unconsciously, such as smiling or nodding, in a conscious way so as to build and maintain rapport effectively. In this way, I will ensure that I am expressing interest in the matter discussed. Moreover, I have learned how to control my body language so as to transmit efficiently the desired messages to other people. This has been managed and further developed by continuous observations of interaction in between others and myself. Furthermore, the people bingo exercise was a successful way in conveying how people move from one person to the other in search for information but also how they build relationships based around a mutual benefit. It is indubitable that the networking skills seminar has taught me how to get prepared before a networking session and how to research on the desired future contact so as to make a good impression when conversing with them. I had the opportunity to practice and improve this skill in the â€Å"Executive Insight† session which brought me into contact with senior level directors from a range of international firms. The skills I developed through this session will be essential in building my future career in business but will also help me reach my targets through building relationships with important people. Presenting with presence Usually managers consider presentation skill as a desirable quality in employees. It is of vital importance in a business since if an employee representing the firm does not have the presentation skills to explain an idea, a project, a service or a product to others, then these ideas or projects may remain in the conceptual stage and the service or product may not be sold. Throughout my education, I have had to prepare a number of presentations. However, I always have difficulty in presenting with ease in front of an audience. Not knowing the correct method of delivering and structuring my ideas makes me less confident and nervous when presenting. The presentation skills sessions made me realise that having to do a presentation is not only about presenting ideas in a structured way but it also has to do with capturing the audiences attention using different techniques. The main concern in presentations is having the audiences complete attention until the end. The seminar taught me how to overcome the problem of loosing the audiences attention by getting them involved in the presentation but also by using power point presentations in an amusing way. After this experience, I had the chance to put my knowledge into practice in the daily seminars by consciously monitoring myself and others when presenting. Whenever I felt that the audience lost concentration I used a â€Å"hook† such as a real life example or a rhetorical question to grab their attention. The seminar presentations also helped me become confident when having to do a presentation unexpectedly which could happen in any company. Moreover, I am now more aware of what is expected of me when I am put on the spot, how to control my body language so as not to show my nervousness to the audience and also how not to lose the aim of the presentation by being clear and concise. Presentations are based on how effectively and efficiently the presenter delivers the main ideas concerning the topic presented. What is therefore required on my behalf is to continue developing my communication skills by observing other presentations and thinking of ways to improve them but also by keeping up to date with technology so as to make attractive presentations using appropriate means such as power point presentations. Art and Business As demonstrated in the module â€Å"Global Shift†, today more than ever, globalization is forcing businesses to be more transnational, multi-cultural and increasingly competitive. In order for an international business to confront the global challenges it constantly faces, it needs to be innovative by developing unique and original ideas. Therefore, art and creativity play an essential role for successful markets to stay ahead. This seminar taught me how creative thinking and success is born when the environment you work in is equally creative. This was conveyed through the example of â€Å"SOL† and â€Å"Red Bull†. By having a creative atmosphere at work, creative thinking is promoted in employees resulting in unique ideas being generated. By attending the seminar I learned to be a risk-taker since by doing so I will have the possibility to innovate. In the past, I always feared to express an idea that I had in my mind because I considered it to be silly. Now I know that often good ideas are initially considered to be as such. As a result, I now always express my ideas in class when we are asked to deal with a problem. I have learned to think from different perspectives and always re-think things during breaks because creative and imaginative thinking usually comes at a time when people are more relaxed. In the future I will use brainstorming more often since as it has been portrayed in the s eminar, simple ideas can be developed through innovation into successful new business ideas, such could be the case of the iPhone. Even though in my opinion imagination cannot be taught, it can certainly be promoted when working in a creative and more flexible environment. Creativity might also arise by listening to the ideas of other people and trying to connect them with your own. In past work experience I have had, seeing miserable faces in companies made me think of ways I could change this if I had to manage the workforce. After researching some creative businesses such as Google, the seminar gave me the incentive to aim in inspiring and making a difference in the working environment of my colleagues when attaining this future career goal. I will achieve this by creating an exciting environment for them to work in so as to motivate them to come to work with pleasure. This will certainly promote hidden talent which will contribute towards success.

Organising people to achieve objectives Essay

Organising people to achieve objectives Within our company of facilities management, most of the day to day running is based around organising and delegating tasks to our supply chain. This takes a lot of different considerations as to who we send the tasks to. All of our suppliers are vetted thoroughly through our system before any works can be issued to them. Not only do they have to have the necessary legal information available i.e. insurances etc. but we also have to vet their engineers. We have to ensure they are all CRB check. (Criminal Records Bureau) However, there is also other elements of information we require from them to assist us within day to day running. Suppliers have to identify within their initial registration what disciplines they are able to cover showing that they have engineers with the associated skill sets, qualifications etc. They also have to identify which regions within the country they have coverage for. Once the suppliers have completed their registration form (Please see example attached in appendix) it is sent to a director for approval. Once approved, the supplier will be set up on our system. We as a company then have to ensure that all of the helpdesk staff know exactly what suppliers are on our books, what disciplines they cover and what areas in the country they cover. A client will send a task through  to the helpdesk. This can be via phone, email or portal. A helpdesk member of staff is then expected to ascertain what discipline the task should be logged under and also decide what priority the job should go on. Once this is complete, they then have to send the task to a supplier. This is where the information from the supplier’s registration shows its importance. The helpdesk member would have identified, when logging the task, what the discipline is and what region the site is in. They can then filter through the suppliers to see which is most capable of completing the work satisfactory. Therefore it is extremely important that we make effective and efficient use of the registrations, to ensure we get the task complete effectively through organising and delegating to the suppliers. One technique used to schedule and allocate work to suppliers is our PPM planner. (Planned preventative maintenance programme) This planner is set up for every client to ensure that any assets within the buildings that we look after are registered and maintained on a schedule. This includes compliance items. (Please see example attached in the appendix) When planning these works, we have to identify which supplier is appropriate to be assigned to carry out the works. For example: if we are planning in an annual fire extinguisher test, we need to ensure we use a su pplier who has demonstrated that they have engineers qualified to complete this test providing a compliance certificate where appropriate. This will apply across all disciplines within the planner. Human resources play a very important role within the company. They assure output and quality. They ensure that our any staffs put forward to be a potential candidate appears capable for the position following their curriculum Vitae. They will then identify training and development needs with the staff in the company. Later they will help to conduct appraisals and reviews. Human resources are able to work with KPI implementation within the staff. However, our HR will offer incentives too. Hr will ensure that we have key staff members capable of doing the positions above them. The reason this is important is if a staff member left who was highly dependable upon, we need someone who is capable of slipping in there to cover and so not to leave us exposed. At the same time, this shows that member of staff good promotion aspirations. Human resources are also responsible for protecting the company legally. Ensure that we are all up to date with compliance and legislation. However, it is important to remember  that HR are there to support the employe es as well as the company. Delegating to achieve objectives After supplying the training, recently I delegated the responsibility of a particular task to one of the helpdesk members. I emailed through the lift insurance reports for a client’s estate of 127 buildings. I asked the staff member to take the responsibility of thoroughly reading through the entire reports identifying any defects that have been highlighted. I then instructed the staff member to upload these documents to the assigned buildings. I then instructed them to extract the defects from the report and log them on the system assigning them to the lift supplier. At this time, I also attempted to empower this member of staff by explaining that this will be their responsibility from now on. I went on to explain that by reading these reports, she would learn to understand a bit about lifts and therefore would be able to assist account managers on lift project works. There are sometimes barriers to delegating within my organisation. One of the most common barriers I personally face is a self-imposed obstacle of â€Å"it is quicker and easier to do things myself† this obviously can also be deemed as â€Å"I do not completely trust my employees to get the job done to the expectation†. However, we do have many mechanisms to support delegation within our workplace. Our suppliers are required to sign a contract and SLA (Service level agreement) during the stage of registration. This supports our delegation, expectation to suppliers. To monitor the outcome of this, we conduct contractor/supplier reviews quarterly. We will discuss their SLA’s and KPI’s (Key performance indicator) at this meeting and if necessary, provide support to achieve their best. We also use a similar method for our staff members in the office. They are obviously presented with a contract which includes their job role expectations before the commencement of work. We conduct 6 monthly appraisals with staff to monitor their work. Feedback, recognition and reward techniques are all extremely effective within our workplace. When receiving feedback, normally it is generally very helpful and supported. We will always use good feedback and attempt to elaborate on it and action. Negative feedback can always be very useful also as it gives us areas to improve. We always try to give recognition to our employees where necessary as we have a good history of proving that this is a very  good motivational technique. Obviously by motivating the staff, we are more likely to get their best performance. This motivation also is apparent when using reward techniques. Reward techniques can be a variety of things for example: promotion, new responsibilities, financial rewards etc. All of these prove very effective within the workplace.

Choosing Example of Illustration Essay

Choosing Example of Illustration Essay Odds are, not all your examples will fit into your paper, therefore it's far better to have the ability to leave out a number of ideas than to struggle to find more. You will also decide in what order you'll examine the examples. Finding them online is not hard. Make certain you list more examples than you believe you'll ultimately include. You need to make use of concrete examples to create a lot superior understanding for your readers and ensure it is relatable for your audience. There are a lot of different study habits, so it's very important to people to find out which one works for them. Very good study habits are very beneficial for men and women in education, and they may be learned with enough repetition. Usual examples have the ability to supply an instance of a frequent experience that numerous people had. The following are a few appropriate essay topics you may consider when you want to compose a great paper that will ea rn you the top marks you want. Do not reluctant to devote time rewriting and proofreading if you would like your college English essay to be ideal! With the assistance of these topics, you can finish your essay and research paper assignments in time. Dedicate a while to writing a comprehensive essay outline to support the full procedure. You should support every argument in your illustration essay to produce the reader believe you're competent in the subject of your study. Great essay writing always starts with the practice of planning. Before beginning drafting your illustration essay, keep both of these important guidance in mind. If you still find it tough to work on the illustrative essay or a different sort of homework assignment, it's much better to contact expert essay writers ASAP. The option of illustrative material is dependent on proposed essay topic. Finding the correct essay subject from a group of illustration essay topics ideas is a significant element that will establish the success of your paper. There are a lot of good topics for illustration essays to select from. Once you have decided on a topic from a pool of very good illustration essay ideas plus essay layout, you've got to create a framework. Ruthless Example of Illustration Essay Strategies Exploited Go through the advised set of regulations to be able to comprehend the manner in which you are able to plan plus compose a fascinating illustrative paper. The effect on children is even larger than the effect on the parents. Once you choose the procedure you wish to concentrate on, you then need to earn a list of steps necessary to attain the aims of the activity. Another illustration might be a student who sought treatment for panic attacks because she felt pressured to keep a high GPA so as to continue to keep her scholarship. Type of Example of Illustration Essay Writing an illustration essay is an ambitious and yet fascinating task which demands diligence and a little bit of creativity. Your illustration will probably be organized by order of importance. A particular instance of illustration utilizes a personal experience or other folks experience that is discovered to be dominant to present a vital illustration essay example. Sarang halfway illustration essay example, might have a different opinion than yours when it has to do with future employers, they may be looking online for work you have covered every facet of the central theme. The crucial consideration to ensure when writing the illustrative paper is it doesn't wind up sounding like a long and tedious collection of examples. Nonetheless, it' s difficult to complete this kind of assignment. Ensure you make an exhaustive interpretation of each process in the most fascinating way so to capture the interest of your reader. You can select any thesis statement that's precise and describes the reach of your paper to your audience. Sometimes your needs change, and that may indicate your study habits will need to modify also. Once you are finished with your research on the subject of your interest, develop a step-by-step instruction on another paper. Alternately, you can imagine unconventional processes. There are certainly times as soon as your prof won't ask that you incorporate any research. Decide on three keywords which can help you explain the particular idea. There's the range of topics divided into categories based on their theme. The topic ought to be something you're passionate about so you can easily research and write about it in your paper. In any case, there you may find only excellent examples of the topic.

Essay on Freedom of the Press - 1133 Words

Freedom of the press is part of the five main freedoms represented in the first amendment of the constitution of the United States. The constitution was ratified in 1791 putting freedom of the press in full development. Since then many cases have evolved with this freedom, and the freedom had some role of developing future amendments and technology in modern day. Freedom of the press had a history even before its ratification, it helped to solve many court cases, and is used throughout modern times. First of all, this is the definition of freedom of the press from lawbrain.com. Freedom of the press guarantees the rights, â€Å"to gather, publish, and distribute information and ideas without government restriction or restraint†. Also it is†¦show more content†¦It has pointed to this people their danger and their remedy. It has set before them liberty and slavery†¦Ã¢â‚¬  (Illinoisfirstamendmentcenter.com). This showed that Adams was proud of what he accomplished but also saw the power of the press and how people can get manipulated by the press. Before this newspapers never included criticism and topics against the government. Newspapers played a critical role after the American Revolution. Journalists criticized the Articles of Confederation and showed how worthless the American dollar was. Even though the Freedom of the Press was issued in the constitution, it was soon shut down with the implement of Sedition Act of 1798. Restrictions on the press were put in place. It was illegal, â€Å"to write, print, utter or publish, or cause it to be done, or assist in it, any false, scandalous, and malicious writing against the government of the United States (constitution.org). Many people disliked it and the Sedition Act was pronounced unconstitutional in 1832. This was the beginning of the â€Å"Fourth Estate† which means the press watching over the government like a watchdog. As the 19th century progressed the biggest focus of the news was politics. â€Å"Slavery, presidential elections, the suffrage movement, temperance, free education and foreign policy were news and started social change with so many national issues. Soon after pictures were being formed in the newspaper and cartoons were being created to depict the lives ofShow MoreRelatedThe Freedom Of The Press1124 Words   |  5 Pagesoften looked at as one of the most important, protecting the right to practice religion, to assemble, to petition the government, and the freedom of the press. The protection of these rights is essential to help maintain the United States a free and democratic country. I believe the most important rights are the right to practice religion and the freedom of the press. As I will explain in my essay, these two rights are paramount to the success of a democratic country. 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